How to use your festival pass

Thank you for your purchase! Please check your email for your Pass Code

You will receive two emails:
A receipt of purchase and a further email entitled

Your Cheltenham International Film Festival Pass which contains your Pass Code.

1. Copy your code from your email

2. Browse the Festival Programme and pick a film.

3. Click the “Watch” button 

A pop-up will appear.

  • First Time Customer
    – enter your email

    – click continue
    – enter your name and a password.

This will create an account for you, and gives access to ‘Your Library’ where you can see all your purchased films.

  • Returning Customer
    – simply sign in

4. Tick the “I have a promo code” checkbox

5. Paste in your code and click “Apply”. The price will drop to £0.00.

6. Select “Watch”

This will add the film to your account; it will not start the film.

7. Close the Pop-Up – Click “Play Now” to watch the film, or you can watch it later.

Repeat the process with the same code for 4 more films.

YOUR WATCHING WINDOW

Once purchased, you have 28 days to begin watching your film.

Once you have begun watching, you have 48 hours to finish viewing your film.

Watch Later – Films will be placed in “Your Library” accessible from the drop down menu at the top right of any film page when you are logged in.  More details on our FAQ page.

enjoy the show!